The privacy of your data — and it is your data, not ours! — is a big deal to us. We’ll only ever access your account to help you with a problem or squash a software bug.
When you sign up for WrestlingIQ, we ask for your name, and email address. That's just so you can personalize your new account, and we can send you notifications, receipts and other essential information. We’ll never sell your personal info to third parties, and we won’t use your name or company in marketing statements without your permission, either.
When you pay for WrestlingIQ, or pay for a session with your club team via WrestlingIQ, we may ask for your credit card, billing address, or info for an ach payment. That's so we can charge you for service and send you invoices. Your credit card is passed directly to our payment processor and doesn't ever go through our servers. We store a record of the payment transaction, including the last 4 digits of the credit card number, for account history, invoicing, and billing support.
When you write WrestlingIQ with a question or to ask for help, we'll keep that correspondence, and the email address, for future reference. When you browse our marketing pages, we'll track that for statistical purposes (like conversion rates and to test new designs). We also store any information you volunteer, like surveys, for as long as it makes sense.
The only times we’ll ever share your info:
You may have heard about the General Data Protection Regulation (“GDPR”) in Europe. GDPR gives people under its protection certain rights with respect to their personal information collected by us on the Site. Accordingly, WrestlingIQ recognizes and will comply with GDPR and those rights, except as limited by applicable law. The rights under GDPR include:
Many of these rights can be exercised by signing in and directly updating your account information. For other you may need to contact us at firstname.lastname@example.org.
As part of the services we provide, and only to the extent necessary, we may use certain third party processors to process some or all of your personal information.
The following is a list of processors used. This list is updated frequently, but may not be 100% accurate at all times.
WrestlingIQ may be required to hand your data over to law enforcement. In most cases we will strive to not do so, but we will comply with court orders for information.
All data is encrypted via SSL/TLS when transmitted from our servers to your browser. Data isn’t encrypted while it's live in our database (since it needs to be ready to send to you when you need it).
We make a best effort to comply with modern security practices in web development including password encryption.
This Site is operated in the United States. If you are located in the European Union or elsewhere outside of the United States, please be aware that any information you provide to us will be transferred to the United States. By using our Site, participating in any of our services and/or providing us with your information, you consent to this transfer.
Information We Collect Directly. A child must provide us with their name, email, parent’s email, date of birth, and weight. Additional information might be requested, depending on how the team admins have configured their WrestlingIQ account. We also require the child to create a member name and password. We may request additional information from your child, but this information is optional. We specify whether information is required or optional when we request it.
How We Use Your Child’s Information. We use the personal information we collect from your child to: register him, her, or them with the service; communicate with him, her, or them about activities or features of the service that may be of interest; and allow the coaches on WrestlingIQ to communicate with him, her, or them.
Our Practice For Disclosing Children’s Information. We do not share, sell or transfer children’s personal information other than as described in this section. We may disclose aggregated information about our users (including children’s personal information):
Accessing and Correcting Your Child’s Personal Information. At any time, you may review the child’s personal information maintained by us, require us to correct or delete the personal information, or refuse to permit us from collecting additional information or using the child’s information we already have. You can review, change, or delete your child’s personal information by: logging into your account (or your child’s account) and visiting his, her or their account profile page or sending us an email at email@example.com To protect your privacy and security, we may require you to take certain steps to provide additional information to verify your identity before we provide any information or make corrections.
Operators That Collect or Maintain Information From Children. The operators that may collect or maintain personal information from children through the service is AthleticsIQ, LLC at PO Box 86671, Portland, OR 97286, 650 307 8782.
Please contact us about any privacy practices and use of children’s information at 650 307 8782 or firstname.lastname@example.org
We may occasionally communicate with you regarding our services, news, and events. You don’t have to receive this information. We provide an opt-out function within all email communications and will cease to communicate with you for a certain purpose if you contact us and tell us not to communicate that information to you.
WrestlingIQ may update this policy — we’ll notify you about significant changes by emailing the account owner or by placing a prominent notice on our site. You can access, change or delete your personal information at any time by contacting email@example.com.
Licence provided via Creative Commons 4.0 from Basecamp Policies. Some modifications have been made regarding specific details of how WrestlingIQ handles GDPR and legal requests.
Effective Date: September 21, 2022
Last Reviewed: September 21, 2022